Terms of use

Updated: 25 January 2021

These terms of use (the "Terms of Use") apply to your access to and use of Reason's services, website and other offers (the "Services"). Please read these Terms of Use carefully before ac-cessing or using the Services. By accessing and using the Services you accept (without modifica-tion) these Terms of Use.

1. INTRODUCTION

1.1 The contractual relationship between you as a user ("you" or the "User") and Reason Studios Aktiebolag ("Reason", "we", "us", "our") in relation to your access to or use of the Services is governed by these Terms of Use.

1.2 By accessing and/or using the Services you agree to be bound by these Terms of Use. If you do not wish to be bound by these Terms of Use (or any future version of these Terms of Use), please do not access and use the Services.

2. USE OF THE SERVICES

2.1 You can find descriptions of our different Services by visiting our website. In order to access and use a Service, you may need a user account. The user account is set up by you by completing the necessary registration. You understand that, in addition to these Terms of Use, other terms and conditions may apply to specific Services. In order to use such Services you will be required to accept such terms and conditions in order to use such Services.

2.2 Subject to section 2.5 below, you understand that if you breach these Terms of Use or any other terms and conditions that may apply dependent on which of the Services you are using, we reserve the right to deny access to the Services.

2.3 When you access or use the Services you represent and warrant that you will not:

(a) breach or circumvent (or encourage anything that would breach or circumvent) any laws, rules, regulations or third-party rights;
(b) gain access (or attempt to gain access) to any area where you do not have a right or permission to access;
(c) distribute viruses, malicious software, use any worms, Trojan horses, cancelbots, spyware, corrupted files, time bombs, robots, scrapers, spiders or any other au-tomatic means to access, damage, disrupt or interfere with the Services for any reason;
(d) take any action that imposes, or may impose, in our sole discretion, an unreason-able or disproportionately large load on our infrastructure;
(e) frame, mirror or otherwise incorporate any part of the Services into any other website, software or service;
(f) bypass, circumvent or interfere with any technical measures used by us to pro-vide the Services;
(g) impersonate another person or use someone else's user account; or
(h) share your login credentials, such as your password, with anyone but yourself.

2.4 When you through our Services access or use an online message board, forum, comment section or similar feature you further represent and warrant that you will not write or oth-erwise make available illegal, defamatory, discriminatory, harassing or otherwise inap-propriate content.

2.5 If you (in our view) act in breach of these Terms of Use, abuse the Services or breach any other terms and conditions related to any of our Services, Reason reserves the right to (i) limit, suspend or deny your access to the Services; (ii) take technical and/or legal steps to prevent further use of the Services; and (iii) terminate your user account.

3. OWNERSHIP

3.1 Any and all content in the Services, including text, graphics, logos, icons, pictures, sound files, digital downloads, object code, source code and/or other thereto related material are owned or licensed by Reason.

3.2 Nothing in these Terms of Use shall be construed as a transfer of any of Reason's materi-al, intellectual property rights or any other rights to the User.

4. PERSONAL DATA

For information regarding our processing of your personal data when accessing and using the Services, please see our Privacy Policy.

5. LIABILITY, NON-WARRANTY AND INDEMNIFICATION

5.1 We endeavor to keep the Services available at all times and to correct errors and defects without unnecessary delay. However, Reason neither represents nor warrants that the Services will be continuous, uninterrupted or error-free or that any defects will be cor-rected. The Services is provided by Reason on an "as-is" and "as available" basis.

5.2 You acknowledge and accept that the Services may become unavailable due to planned or unplanned service, maintenance and/or updates.

5.3 The Services may provide links or references to other websites not owned or controlled by Reason. Such links are only provided for informational purposes, and Reason has no control or liability for the content of such websites or resources.

6. TERMINATION

These Terms of Use remain in effect for as long as you use the Services or have an active user account. If you stop using the Services or delete your user account, these Terms of Use will no longer apply between Reason and you. Subject to section 2.5 or if Reason ceases to provide the Services, Reason has the right to terminate your use of or access to the Services at any time, with or without cause, and without notice (although Reason will always strive to provide you with notice).

7. CHANGES TO THE TERMS OF USE ETC.

7.1 We reserve the right to change these Terms of Use at any time. Any changes to these Terms of Use will be notified to You when you access our Services. By accessing and using the Services following any such change notification you acknowledge and agree to be bound by the updated version of these Terms of Use.

8. MISCELLANEOUS

8.1 Severability. If at any time any provision of these Terms of Use is or becomes invalid, illegal or unenforceable under applicable law, the validity, legality and enforceability of the remainder of these Terms of Use shall not be affected. In the event any provision is held in any proceeding to be invalid, illegal or unenforceable, the deficient provision shall be replaced with a new provision permitted by applicable law and having an effect as close as possible to the deficient provision.

8.2 Governing law and disputes. These Terms of Use are governed by Swedish law, without giving effect to any principles of conflicts of law. Any dispute arising out of your use of the Service shall be settled by the courts of Sweden.

9. CONTACT INFORMATION

If you have any questions regarding the Services or these Terms of Use, please contact us at:

Reason Studios Aktiebolag Hornsbruksgatan 23 SE-117 34 Stockholm Sweden

Terms of purchase

1. INTRODUCTION

1.1 These terms and conditions ( the "Terms") shall apply between you and Reason Studios Aktiebolag, Hornsbruksgatan 23, SE-117 34 Stockholm Sweden, with registration number 556546-2206, VAT number SE556546220601, ("Reason Studios") for your purchase of Products (as defined below) on Reason Studio's webshop https://www.reasonstudios.com/ (the "Webshop"). Please read these Terms carefully before ordering any Products via the Webshop. If you do not agree to these Terms, you may not order any Products from the Webshop.

"Product" means any products on the Webshop with the exclusion of the Reason + subscription.

1.2 In order to purchase Products from the Webshop you must be at least 16 years old or older (or have your parent or guardian's consent) and have a computer with an Internet connection.

1.3 Reason Studios only market and sell Products to consumers for purposes not related to activities carried out by such individuals for business, entrepreneurial or professional purposes.

1.4 We reserve the right to reject any order placed by anyone else than consumers and orders that are not consistent with our business policies and these Terms.

1.5 You acknowledge and agree that product images and product descriptions provided on the Webshop are provided for information purposes only, and that such images and product descriptions may not be representative of all of the specifications of each product.

1.6 Any agreement concluded between Reason Studios and you shall be deemed binding upon our acceptance of your order (including partial acceptance of such an order). If we do not accept an order, we will notify you without delay.

1.7 By ordering any Products via the Webshop, you hereby confirm that you fully understand, agree and comply with these Terms and that you have understood all of the information given during the purchase procedure.

2. USER ACCOUNT AND ORDERING OF PRODUCTS

2.1 We sell the Products displayed on the Webshop at the time when each order is submitted.

2.2 To purchase Products you will be required to create a user account on the Webshop by registering certain personal data (including but not limited to name, email address, etc.) and choose a personal password ("User Account"). In order to create a User Account, you must also accept our Terms of Use and have read our Privacy Policy.

2.3 You are responsible for submitting complete, true and correct information and for making sure such information is kept up to date. Reason Studios does not have any obligation to make any inquiries to assess the accuracy of the information provided. Username and password shall be stored securely. If your username or password is lost or stolen or if you have any reason to believe that there has been an unauthorized access to your User Account, please notify Reason Studios immediately and change your password as soon as possible.

2.4 Products can be purchased by completing the checkout process. Once the checkout process is completed, we will confirm that an order has been properly received by sending an email message to the address provided by you ("Order Confirmation"). The Order Confirmation will contain a specification of the Products ordered, the main characteristics of the Products, detailed information concerning the price, terms of payment and a PDF-copy of the applicable version of these Terms.

2.5 If you notice any incorrect data in the Order Confirmation, you must notify us without undue delay.

2.6 We will not process incomplete or incorrect orders or orders concerning Products that are no longer available. If we do not process an order, we will notify you by email and specify the reasons thereto. If the order has been placed and payment has been made for Products that are no longer available, we will refund the amount paid for the ordered Products without undue delay.

2.7 By logging on to your User Account you can access the Products you have purchased. You may also download the Product to your computer. The number of devices that you can use your User Account on are shown when you register your User Account.

3. PRICE AND PAYMENT

3.1 All prices stated on the Webshop are inclusive of VAT and other applicable sales taxes.

3.2 Payment of ordered Products can be made by using one of the payment methods offered from time to time on the Webshop.

3.3 Please be advised that the payment methods offered on the Webshop are provided by third party payment service providers and that the use of such third party payment services are subject to such payment service providers terms of use. Please ensure that you understand and agree to all applicable terms and conditions for use of the selected payment service prior to using such third party payment services.

4. NO RIGHT OF WITHDRAWAL

You expressly accept and approve that you have immediate access to the Product, which means that you do not have any right of withdrawal by virtue of the Product being delivered immediately to you.

5. INTELLECTUAL PROPERTY

5.1 The Products are the sole property of Reason Studios or Reason Studios' licensors or suppliers (the "Intellectual Property"). The Intellectual Property is, or may be, protected by applicable international laws, including, without limitation, copyright and other laws and agreements that protect intellectual property and proprietary rights. You agree to comply with all such applicable laws and agreements, and not to alter, obscure or remove the notices regarding copyright or ownership rights in such Intellectual Property.

5.2 The Products are licensed, and not sold, to you. By purchasing a Product you are given a personal, non-exclusive right to use such software. Reason Studios has the right to assign this license or any part thereof to any third party without restrictions.

5.3 Any third-party intellectual property included in the Services is licensed to you either under contract or in accordance with the respective third-party license for such software. The terms of use for such third-party software (if any) are published on the Webshop.

6. DEFECTIVE PRODUCTS

6.1 Your order of Products is subject to mandatory consumer protection legislation. As such, you may (depending on the circumstances) have the right to return defective Products and request that such Products are repaired, replaced or refunded. You may also have right to terminate the purchase agreement, claim a price reduction and claim compensation for damages.

6.2 Please note that you must notify us of any defect within a reasonable time from noticing the defect, but no later than three (3) years from the date upon which you received the product. We recommend that you notify us of defects as soon as possible and at least within two (2) months from the date upon which you noticed the defect.

6.3 To enable our investigation of the defect, we may request a description of the defect and how the defect occurred. You may also be requested to provide visual evidence in the form of images or videos to clearly show the defect.

7. PERSONAL DATA

7.1 By registering your personal data upon registration of your User Account and ordering the Products, you understand that Reason Studios will process personal data about you. Information about such processing of personal data can be found in Reason Studios' Privacy Policy.

8. AMENDMENTS

8.1 These Terms may be amended from time to time due to new laws and regulations or other reasons. Any new Terms shall be effective as of the date of publication on the Webshop.

8.2 For the avoidance of doubt, amendments will not affect orders confirmed by us prior to the effective date of new or amended terms and conditions.

8.3 Please note that we do not undertake to archive historic versions of these Terms. As such, we recommend that you store and print a copy of these Terms at the time of each order via the Webshop.

9. AVAILABILITY AND SUSPENSION OF USER ACCOUNT

9.1 The Products purchased by you are usually available to you on your User Account round the clock, all days a week. However, Reason Studios cannot guarantee that the use of the Products on your User Account will be uninterrupted or error free. The Products may from time to time be completely or partially unavailable upon carrying out necessary backup copying, maintenance, improvements, security updates or the like. Reason Studios will, to the extent possible, inform you of any planned interruptions.

9.2 Reason Studios has the right to suspend your access to your User Account for your breach of these Terms, the Terms of Use or any applicable law, regulation or other statute.

10. NO WARRANTY

10.1 Reason Studios endeavors to provide the best service possible, however, you agree that the Products are provided to you on an "as-is" and "as available" basis with no warranty (whether express or implied) of the merchantability, fitness for a particular purpose or non-infringement of third-party rights. To the extent permitted by applicable laws, Reason Studios does not provide any warranties against viruses, spyware or malware that may be installed on your computer or other device. Neither Reason Studios nor our licensors or suppliers can guarantee that the Products will meet your requirements and expectations or that the Products will be available without interruption, or be fast, secure or error free.

10.2 You are solely responsible for your Internet connection. Reason Studios is not at any time responsible for you not being able to access the Services by virtue of issues with your Internet connection.

11. LIMITATION OF LIABILITY

11.1 To the extent permitted under applicable laws, Reason Studios shall not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:

a) use of, or inability to use the Services; or
b) use of or reliance on any content displayed on the Webshop.

11.2 Moreover, Reason Studios shall not be held liable for:

a) indirect or consequential loss or damage;
b) loss of profits;
c) business interruption;
d) loss of anticipated savings;
e) loss of business opportunity, goodwill or reputation; or
f) loss due to downtime, loss of data and similar losses.

11.3 Nothing in these Terms excludes or limits Reason Studios' liability for death or personal injury arising from its negligence or fraud or fraudulent misrepresentation or any other liability that cannot be excluded or limited under mandatory law.

11.4 Reason Studios' total aggregate liability for claims arising from your use of the Product is limited to the price of the Product which has given rise to the claim.

12. TRANSFER OR ASSIGNMENT

Reason Studios is entitled to transfer or assign all or parts of its rights and obligations under these Terms.

13. GOVERNING LAW AND DISPUTES

13.1 Unless otherwise required by a mandatory law of a member state of the European Union or any other jurisdiction, these Terms of Service are governed by and construed in accordance with the laws of Sweden.

13.2 Furthermore, you and Reason Studios agree to the exclusive jurisdiction of the courts of Sweden to resolve any dispute, claim or controversy that arises in connection with these Terms. In case of any dispute with Reason Studios, you may bring your matter to the Swedish National Board for Consumer Disputes (ARN), provided that your matter fulfils ARN's requirements for their cases (e.g. concerning time and value limits). You have the right to bring your claim to a public court as well. The aforementioned venues (ARN and public courts) are only additional options. All other venues under the applicable mandatory law of a member state of the European Union or any other jurisdiction remain unaffected.

13.3 If you are a citizen within the European Union, you may also use the European Commission's online platform for dispute resolution. This online platform allows you, as consumer, to resolve disputes in connection to online orders without going to court. The online platform for dispute resolution is available on the following link: http://ec.europa.eu/consumers/odr.

13.4 If any of the terms of these Terms are found to be inconsistent with applicable law, then such term shall be interpreted to reflect the intentions of the parties, and no other terms will be modified. Reason Studios' failure to enforce any of the terms of these Terms of Service is not a waiver of such term.

14. CONTACT INFORMATION

Reason Studios Aktiebolag, reg. no. 556546-2206
Hornsbruksgatan 23, SE-117 34 Stockholm, Sweden
Email: [email protected]
Phone: +46 8 556 08 400

14.1 If you have any questions or problems, please contact Reason Studios' support service. Information regarding the different ways to contact the support is available on https://help.reasonstudios.com. Any complaints are handled by the support team.

Last updated: 2021-01-25


End User License Agreement

Version dated: 11 February 2021

This Reason Studios´s End User License Agreement accompanies a Reason Studios software product and related explanatory materials (collectively, the “Software”). The term “Software” shall also include any upgrades, modified versions or updates of the Software licensed to you by Reason Studios. This copy of the Software is licensed to you as the end user. Please read this agreement carefully.

Reason Studios grants to you a non-exclusive license to use the Software, provided that you agree to the following:

1. Use of the Software

a. Unless otherwise specified, this license is your personal license and the Software may only be used by you and your right to use the Software is unlimited in time (subject to applicable terms and conditions and to timely payment by you of applicable fees and instalments). However, in the event that you have chosen to subscribe to or rent-to-own the Software (if such alternatives are available), the following applies: A) subscription: your right to use the Software is limited in time for the applicable subscription period; B) rent-to-own: your right to use the Software is limited in time for such period during which you make timely instalments (when full payment has been made, your right will be unlimited in time). You must cease to use the Software upon termination of subscription/this License.

b. If the license is a multi-license, the Software may only be used by the company, institution or organization to which it is registered.

c. At any given time, you may only use the Software on as many computers as your license permits. Unless specifically specified, licenses are single user licenses and may only be used on one computer at a time.

d. The sound samples and musical examples that may be connected to the Software may NOT be reformatted, mixed, filtered, re-synthesized, or otherwise edited or altered for use in any kind of commercial sampling product/package or software - this is strictly prohibited without the express written consent of Reason Studios.

e. The musical examples that may be connected to the Software may NOT be used in any commercial music production - this is strictly prohibited without the express written consent of Reason Studios.

2. Copyright. The Software is owned by Reason Studios and/or its suppliers, and its structure, organization and code are the valuable trade secrets of Reason Studios and its suppliers. The Software is also protected by International Copyright Law and International Treaty provisions. You agree not to modify, adapt, translate, reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Software. You may use trademarks only to identify output produced by the Software, in accordance with accepted trademark practice, including identification of trademark owner's name. Such use of any trademark does not give you any rights of ownership in that trademark. Except as stated above, this license does not grant you any intellectual property rights in the Software.

3. Transfer. You may not rent, lease, or sublicense the Software. You may, however, transfer all your rights to use the Software to another person or entity, provided that you transfer this agreement with the Software.

4. No warranty. The Software is being delivered to you AS IS and Reason Studios makes no warranty other than that the Software shall conform to the specifications in the documentation during a warranty period of twelve months from delivery. Reason Studios will only remedy deviations from the specification providing that the deviation substantially affects your use of the Software. Reason Studios may under such circumstances choose to replace your copy of the Software with a new one.

APART FROM ABOVE REASON STUDIOS AND ITS SUPPLIERS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION. REASON STUDIOS AND ITS SUPPLIERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AS TO NONINFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT WILL REASON STUDIOS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES, INCLUDING ANY LOST PROFITS OR LOST SAVINGS, EVEN IF A REASON STUDIOS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD-PARTY.

Some jurisdictions do not allow the exclusion or limitation of incidental, consequential or special damages, or the exclusion of implied warranties or limitations on how long an implied warranty may last, so the above limitations may not apply to you.

6. This contract shall be exclusively subject to the laws of Sweden. Place of jurisdiction is location of the national sales company or agent. Reason Studios can also, however, at its free discretion, open proceedings at the registered address of the licensee.

This license shall automatically terminate upon failure by you to comply with its terms.

This license may only be modified in writing signed by an authorized officer of Reason Studios.

Reason Studios and Reason are trademarks which may be registered in certain jurisdictions.

You have accepted the terms set out in this license upon purchase/licensing and/or when the Software was made available to you.

If you should have any queries concerning this license or wish to speak to Reason Studios about any matter, please contact the following address in writing:

Reason Studios Aktiebolag,
Hornsbruksgatan 23,
SE-117 34 Stockholm,
Sweden.

Terms of Service : Reason+

1. INTRODUCTION

1.1 These terms of service for Reason+ ("Terms of Service") shall apply between you and Reason Studios Aktiebolag, Hornsbruksgatan 23, SE-117 34 Stockholm, Sweden, with registration number 556546-2206, VAT number SE556546220601, ("Reason Studios") to your subscription and use of Reason Studios' service Reason+. Please read these Terms of Service carefully before you use Reason+. If you do not agree to these Terms of Service, you may not use Reason+.

1.2 Reason+ includes access to the Reason Software, Reason Extensions, Content and Reason+ Companion (collectively the "Services").

1.3 In addition to the defined terms already explained in these Terms of Service, the below terms shall have the following meanings:

"Application" means the Reason+ Companion application available for MacOS and Windows and which is a helper application for managing your Reason Software and getting music making Content that we continually produce;

"Content" means all patches, presets, sounds, samples, files that are building blocks to music making in the Reason Software;

"Rack Extensions" means all Reason Studios branded and other plugins and extensions;

"Reason Software" means Reason Studios' music making software included in the subscription for Reason+; and

"Website" means https://www.reasonstudios.com/.

1.4 In order to use the Services you must be at least 16 years old or older (or have your parent or guardian's consent) and have a computer with an Internet connection. In order to be eligible for an offer in accordance with a certain campaign, you need to fulfil the requirements for such campaign.

1.5 These Terms of Service shall apply to users who are consumers and use the Services for private and non-commercial use. Please read through these Terms of Service carefully.

2. ABOUT THE SERVICE

2.1 To get access to the Service you must accept and agree to these Terms of Service and Reason Studios' Terms of Use and create a user account by registering certain personal data (including but not limited to name, email address, etc.) and choose a personal password ("User Account"). See also section 2.8 below.

2.2 You will get access to the Service by:

(i) registering a User Account and agreeing to the Terms of Service and Terms of Use;
(ii) Reading and understanding Reason Studios' Privacy Policy;
(iii) logging on to your User Account via the Application or the Website.

2.3 By logging on to your User Account you can access the Services. Reason + may be installed on multiple devices but may not be run on multiple instances or devices at the same time. Moreover, your User Account is personal and may not be shared with others.

2.4 You are responsible for submitting complete, true and correct information and for making sure such information is kept up to date. Reason Studios does not have any obligation to make any inquiries to assess the accuracy of the information provided. Username and password shall be stored securely. You are responsible for all use of the Service that occurs under your username and password. If your username or password is lost or stolen or if you have any reason to believe that there has been an unauthorized access to your User Account, please notify Reason Studios immediately and change your password as soon as possible.

2.5 In order to subscribe for the Services you are required to register your current payment information (such as debit or credit card information or invoicing information) with Reason Studios (see 4.2 below).

3. PRICE AND PAYMENT FOR THE SUBSCRIPTION

3.1 Reason Studios offers a subscription to the Services against payment in advance of a fixed fee each month or an annual advance payment.

3.2 You are required to register current and valid payment information in accordance with any of the payment methods which are offered from time to time and which correspond to the country chosen by you when creating your User Account. This means that when a credit or debit card is needed, you need a credit or debit card issued in the same country that you are resident in or provide other information required for the payment method in question.

3.3 The prices for the subscription to the Services are published on the Website. All prices include value added tax (VAT) (where applicable). By subscribing to the Services for a specific country you are confirming that you live and pay tax in such country.

3.4 When you are creating your User Account you will provide payment information in accordance with the instructions on the Website. Payment shall be made through the payment methods offered by Reason Studios from time to time.

3.5 Please note that you are always responsible for all internet fees and fees for mobile data that may apply when using the Service.

3.6 The subscription fee is charged monthly or annually in advance, on the same calendar day of you subscribing to the Services (the "Subscription Period") up until you end the subscription in accordance with section 6 below. In the event the subscription fee cannot be charged on the same calendar day a certain month, e.g. if such day should not occur on a business day (expect for public holidays) the subscription fee will be charged on the next business day.

3.7 In order to receive continuous access to the Services, you are required to ensure that you have paid the subscription fee according to the payment method that applies to the subscription. If you are paying by debit or credit card you are obligated to ensure that the balance, before each new Subscription Period, covers the subscription fee. If your payment account cannot be charged, Reason Studios will send you a message thereof and try to charge your payment account again. As regarding payment with a debit or credit card, new attempts can be made each day during a period of up to ten (10) days. You will automatically cease to have access to the Services if the subscription fee has not been paid after the last such attempt.

3.8 Reason Studios will automatically renew your subscription at the end of each Subscription Period and, as authorized by you during the sign-up process, Reason Studios will charge your credit or debit card the applicable fee and any sales or similar taxes that may be imposed on your fee (unless you cancel your subscription prior to the renewal in accordance with section 6 below). If you have paid an annual subscription fee, Reason Studios will notify you no later than one month before your subscription is due for renewal.

3.9 Reason Studios may offer access to all or some parts of the Services free of charge for a limited time. You acknowledge that these Terms of Service apply in full force and effect between you and Reason Studios during such limited period time as well.

4. RIGHT OF WITHDRAWAL

4.1 Please be advised that you have a legal right to withdraw from your purchase of the Service (for any reason, without penalty and without having to provide an explanation) within fourteen (14) days from date of purchase. By creating a User Account and accepting these Terms of Service and the Terms of Use, you expressly accept and approve that you have immediate access to the Services via your User Account.

4.2 The right of withdrawal may be exercised by filling in the return form provided at in these Terms of Services ("Return Form"). Link to Return Form (withdrawal) (pdf)

4.3 If you exercise your right of withdrawal, your access to the Service will cease. You hereby expressly accept and approve that Reason Studios can charge you a proportionate fee for the Service you have accessed before notifying Reason Studios of your withdrawal. If you have made a payment to Reason Studios exceeding this fee, we will refund the exceeding amount, within fourteen (14) days from the date of the withdrawal.

5. TERMINATION AND SUSPENSION FROM THE SERVICE

5.1 You have the right, at any time, to terminate your subscription through your User Account. If you cancel your subscription, you will have access to the Services until the end of the Subscription Period that you have paid for. After the end of the thencurrent Subscription Period you will no longer have access to the Services and will no longer be able to use Reason+. Reason Studios does not refund any subscription fees for the remaining Subscription Period.

5.2 Reason Studios has the right to suspend your access to your User Account and the Services for your breach of these Terms of Service, the Terms of Use or any applicable law, regulation or other statute.

5.3 Your access to your User Account and the Services may also be temporary suspended if the subscription fee cannot be charged for a reason beyond Reason Studios' control. When the subscription fee has been paid, your access to your User Account and the Services will be reinstated.

6. SUPPORT

If you have any questions or problems with the Service, please contact Reason Studios' support service. Information regarding the different ways to contact the support is available on https://help.reasonstudios.com/hc/en-us. Any complaints are handled by the support team.

7. AMENDMENTS TO THE SERVICE, PRICE AND AGREEMENT

7.1 Reason Studios strives to continuously improve its Services and therefore reserves the right to update and/or change the Services, including adding new Content and new Reason Extensions, at any time. This may for example imply that Content which initially was available in the Services may no longer be made available or is deleted. Neither Reason Studios nor its cooperation partners will refund any balance of pre-paid subscriptions as a result of the above during a current Subscription Period, provided that the change does not cause unreasonable disadvantage for you.

7.2 Reason Studios has the right to change the subscription fees for future Subscription Periods by giving written notice at least thirty (30) days before it takes effect. Notifications regarding such price changes are sent to you either in the Application and/or via the contact information provided by you when registering your User Account. You have the right to terminate your subscription at any time on the end of the Subscription Period which you have paid for. You will be asked to accept such change of the price by accepting the new price the next time you log on.

7.3 Reason Studios may from time to time make changes to these Terms of Service provided that the changes are reasonable for you under consideration of the interest of you and Reason Studios. In such case, you will be notified of such changes. Notification is sent to you, either in the Application or by the contact information provided by you when registering your User Account, at least thirty (30) days prior to the changes enter into effect. You always have a right to terminate your subscription if you do not agree to the changes made. The termination will be effective at the end of the thencurrent Subscription Period. When you are notified of any changes, Reason Studios will remind you of this cancellation right. Upon any material changes to these Terms of Service, you will be asked to accept the new terms and conditions the next time you log on.

8. INTELLECTUAL PROPERTY RIGHTS

8.1 The content of the Services, including but not limited to text, audio samples, graphics, logos, button icons, images, document, as well as the arrangement and compilations of these, all software used in the Service, and the Content, are the sole property of Reason Studios or Reason Studios' licensors or suppliers (the "Intellectual Property"). The Intellectual Property is, or may be, protected by applicable international laws, including, without limitation, copyright and other laws and agreements that protect intellectual property and proprietary rights. You agree to comply with all such applicable laws and agreements, and not to alter, obscure or remove the notices regarding copyright or ownership rights in such Intellectual Property.

8.2 The software which is included in the Services and Application is licensed, and not sold, to you. By signing up for the Service you are given a personal, non-exclusive, non-transferable, non-assignable, non-sub-licensable right, which is limited in time, to use such software. Reason Studios or its licensors retain ownership of all copies of such software. Reason Studios has the right to assign this license or any part thereof to any third party without restrictions.

8.3 Any third-party intellectual property included in the Services is licensed to you either under contract or in accordance with the respective third-party license for such software. The terms of use for such third-party software (if any) are published on the Website.

9. UPDATES

You acknowledge and understand that Reason Studios from time to time may issue updated versions of the Services and that Reason Studios may perform automatic electronic updates of the Services. You consent to all such automatic updates and that these Terms of Service applies to all such updates.

10. PERSONAL DATA

By registering your personal data upon registration of your User Account and using the Services, you understand that Reason Studios will process personal data about you. Information about such processing of personal data can be found in Reason Studios' Privacy Policy.

11. AVAILABILITY

The Services are usually available round the clock, all days a week. However, Reason Studios cannot guarantee that the use of the Services will be uninterrupted or error free. The Services may from time to time be completely or partially unavailable upon carrying out necessary backup copying, maintenance, improvements, security updates or the like. Reason Studios will, to the extent possible, inform you of any planned interruptions.

12. NO WARRANTY

12.1 Reason Studios endeavors to provide the best service possible, however, you agree that the Services are provided to you on an "as-is" and "as available" basis with no warranty (whether express or implied) of the merchantability, fitness for a particular purpose or non-infringement of third-party rights. To the extent permitted by applicable laws, Reason Studios does not provide any warranties against viruses, spyware or malware that may be installed on your computer or other device. Neither Reason Studios nor our licensors or suppliers can guarantee that the Services will meet your requirements and expectations or that the Services will be available without interruption, or be fast, secure or error free.

12.2 You are solely responsible for your Internet connection. Reason Studios is not at any time responsible for you not being able to access the Services by virtue of issues with your Internet connection.

13. LIMITATION OF LIABILITY

13.1 To the extent permitted under applicable laws, Reason Studios shall not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:

(a) use of, or inability to use the Services; or
(b) use of or reliance on any content displayed on the Website.

13.2 Moreover, Reason Studios shall not be held liable for:

(a) indirect or consequential loss or damage;
(b) loss of profits;
(c) business interruption;
(d) loss of anticipated savings;
(e) loss of business opportunity, goodwill or reputation; or
(f) loss due to downtime, loss of data and similar losses.

13.3 Nothing in these Terms of Service excludes or limits Reason Studios' liability for death or personal injury arising from its negligence or fraud or fraudulent misrepresentation or any other liability that cannot be excluded or limited under mandatory law.

13.4 Reason Studios' total aggregate liability for claims arising from your use of the Services is limited to the subscription fee you pay to Reason Studios in relation to the part of the Service which has given rise to the claim.

14. TRANSFER OR ASSIGNMENT

Reason Studios is entitled to transfer or assign all or parts of its rights and obligations under these Terms of Service. You are not entitled to transfer or assign any rights or obligations under these Terms of Service.

15. DISPUTES

15.1 Unless otherwise required by a mandatory law of a member state of the European Union or any other jurisdiction, these Terms of Service are governed by and construed in accordance with the laws of Sweden.

15.2 Furthermore, you and Reason Studios agree to the exclusive jurisdiction of the courts of Sweden to resolve any dispute, claim or controversy that arises in connection with these Terms of Service. In case of any dispute with Reason Studios, you may bring your matter to the Swedish National Board for Consumer Disputes (ARN), provided that your matter fulfils ARN's requirements for their cases (e.g. concerning time and value limits). You have the right to bring your claim to a public court as well. The aforementioned venues (ARN and public courts) are only additional options. All other venues under the applicable mandatory law of a member state of the European Union or any other jurisdiction remain unaffected.

15.3 If you are a citizen within the European Union, you may also use the European Commission's online platform for dispute resolution. This online platform allows you, as consumer, to resolve disputes in connection to online orders without going to court. The online platform for dispute resolution is available on the following link: http://ec.europa.eu/consumers/odr.

15.4 If any of the terms of these Terms of Service are found to be inconsistent with applicable law, then such term shall be interpreted to reflect the intentions of the parties, and no other terms will be modified. Reason Studios' failure to enforce any of the terms of these Terms of Service is not a waiver of such term.

15.5 The proprietary rights, disclaimer of warranties, representations made by you, indemnities, limitations of liability and general provisions shall survive any termination of your subscription.

16. CONTACT INFORMATION

Reason Studios Aktiebolag, reg. no. 556546-2206
Hornsbruksgatan 23, SE-117 34 Stockholm, Sweden
Email: [email protected]
Phone: +46 8 556 08 400

Last updated: 2021-01-20


Third Party Product End User License Agreement

Last updated: 21 August 2019

This Rack Extension Product End User License Agreement (“License”) governs your use of a Rack Extension Product and related explanatory materials (collectively, the ”RE Product”). The term ”RE Product” shall also include any upgrades, modified versions or updates of the RE Product. The RE Product is licensed by the Developer of such RE Product (“the Developer”) to you as end user.

The Developer grants to you a non-exclusive license to use the RE Product, provided that you agree to the following:

1. Use of the RE Product

a. Unless otherwise specified, this License is your personal license; the RE Product may only be used by you and your right to use the RE Product is unlimited in time (subject to applicable terms and conditions and to timely payment by you of applicable fees and instalments). However, in the event that you have chosen to subscribe to or rent-to-own the RE Product (where such alternatives are available), the following applies: A) subscription: your right to use the RE Product is limited in time for the applicable subscription period; B) rent-to-own: your right to use the RE Product is limited in time for such period during which you make timely instalments (when full payment has been made, your right will be unlimited in time). You must cease to use the RE Product upon termination of subscription/this License.

b. If the License is a multi-license, the RE Product may only be used by the company, institution or organization to which it is registered.

c. At any given time, you may only use the RE Product on as many computers as your license permits. Unless specifically specified, the License is a single user license and may only be used on one computer at a time.

d. Sound samples and musical examples that may be connected to the RE Product may NOT be reformatted, mixed, filtered, re-synthesized, or otherwise edited or altered for use in any kind of commercial sampling product/package or software - this is strictly prohibited without the express written consent of the Developer.

e. Musical examples that may be connected to the RE Product may NOT be used in any commercial music production - this is strictly prohibited without the express written consent of the Developer.

2. Copyright. The RE Product is owned by the Developer and/or its suppliers/licensors, and its structure, organization and code are the valuable trade secrets of the Developer and/or its suppliers/licensors. The RE Product is also protected by International Copyright Law and International Treaty provisions. You agree not to modify, adapt, translate, reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the RE Product. You may use trademarks only to identify output produced by the RE Product, in accordance with accepted trademark practice, including identification of trademark owner's name. Such use of any trademark does not give you any rights of ownership in that trademark. Except as stated above, this License does not grant you any intellectual property rights in the RE Product.

3. No transfer. You may not transfer, rent, lease, or sublicense the RE Product (other than to the extent that such right is expressly granted under applicable mandatory law).

4. No warranty. The RE Product is being delivered to you AS IS and the Developer makes no warranty other than as expressly stated. In the event the RE Product is nonfunctional your sole remedy, and Developer ́s sole liability, shall be replacement of the RE Product.

APART FROM ABOVE THE DEVELOPER AND ITS SUPPLIERS/LICENSORS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE RE PRODUCT OR DOCUMENTATION. THE DEVELOPER AND ITS SUPPLIERS/LICENSORS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AS TO NONINFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT WILL THE DEVELOPER OR ITS SUPPLIERS/LICENSORS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES, INCLUDING ANY LOST PROFITS OR LOST SAVINGS, EVEN IF A REPRESENTATIVE FOR THE DEVELOPER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD-PARTY.

Some jurisdictions do not allow the exclusion or limitation of incidental, consequential or special damages, or the exclusion of implied warranties or limitations on how long an implied warranty may last, so the above limitations may not apply to you

5. This License shall be governed by the laws of Sweden.

Place of jurisdiction is location of the Developer. The Developer, however, at its discretion, shall also be entitled to initiate legal proceedings in the jurisdiction where you are domiciled/have your registered address.

This License shall automatically terminate upon failure by you to comply with its terms.

You have accepted the terms set out in this License upon purchase/licensing and/or when the RE Product was made available to you. If you should have any queries concerning this License or wish to speak to the Developer about any matter, please contact the Developer at the address provided to you when the RE Product was made available to you and/or indicated in the documentation for the RE Product.

PRIVACY POLICY

Reason Studios takes your privacy extremely seriously. Our privacy policy describes what, why and how we collect and use your personal information, how we protect it and how you can contact us. By using our Service and/or our website, you acknowledge that you have read, understand and agree to Reason Studios´s Privacy Policy.


Privacy Policy

Last updated: 25 January 2021

INTRODUCTION

Your privacy is of the utmost importance to Reason Studios AB ("Reason", "we", "us", "our") and we are continuously taking measures to ensure that the personal data that we process about you is processed in a transparent and secure manner. This privacy policy ("Privacy Policy") includes detailed information about how we process your personal data when you are using our services.

For the purposes of this Privacy Policy, "personal data" is any information which, whether directly or indirectly, is attributable to an identified or identifiable individual.

Please note that some of our services may entail specific processing activities that are not included in this Privacy Policy. In such case, you will receive information about such specific processing activities before any processing of your personal data starts.

The controller of personal information in relation to this Privacy Policy is Reason Studios AB (556546-2206), Hornsbruksgatan 23, SE-117 34 Stockholm, Sweden. Telephone: +46 8 556 08 400.

Please note that other companies in the Reason Studios company group or third-party developers are responsible for data processing controlled outside of EU/EEA or in connection with RE Products and services. These companies may have their own privacy policies, which are generally available from the relevant websites for those products and services.

1.COLLECTION AND USE OF YOUR PERSONAL INFORMATION

Reason Studios may collect personal information about you in several different ways, both directly from you or your use of our services and from third party sources.

For more specific details and information on conditions to process related to your personal information, please contact us using the details given in the “Contact us” section below.

2. HOW AND WHY WE ARE USING YOUR PERSONAL DATA

Reason processes your personal data for the purposes and on the basis of the legal grounds as described below.

Management of our services

We use your personal data in order to manage the provision of our services to you, including to provide you with your product, providing you with after sales care such as handling returns etc., checking that payment is not made fraudulently and communicating with within the scope of the customer relationship (e.g. sending information about purchases, technical service issues, responding to enquiries, support and other related communication).

Personal data Legal basis
  • Identity data (such as name)
  • Communication
  • Contact details
  • Information about your purchase
  • Card number/bank account details
Contract. The processing is necessary in order for Reason to perform under a contract with you.
Retention period: Your personal data is stored for as long as you are a customer of Reason and for a period of one (1) year thereafter.

Development and improvement of our products and services

We use your personal data in order to develop and improve our products and services. The processing activities carried out for this purpose includes (i) using purchase history and search history to operate and improve website content and digital services, (ii) enhancement of our products and services on the basis of information how our products and services are used, (iii) sending surveys and requesting other information from you about your opinions on our products and services in order to make customer driven improvements, and (iv) improving the products and services through knowledge gained from your use of our products and services.

Personal data Legal basis
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  • Identity data (such as name)
  • Communication, including responses to surveys
  • Contact details
  • Information about your purchases
  • Search history on our website
  • Purchase history
Legitimate interest. The processing is necessary in order for Reason to meet its legitimate interest in being able to continuously develop and improve our products and services to bring you the best possible experience with using our products and services.
Retention period: Your personal data is stored for as long as you are a customer of Reason and for a period of one (1) year thereafter. Your personal data will also be anonymized for this purpose and such anonymized data may be processed indefinitely.
Anonymized data may also be shared with third parties.

Marketing communications

We use your contact information to send marketing communications, including sending newsletters and products and service information.

Personal data Legal basis
  • Identity data (such as name)
  • Contact details
Legitimate interest. The processing is necessary in order for Reason to meet its legitimate interest in being able to send marketing communication to our customers.
Retention period: Your personal data is stored for as long as you are a customer of Reason and for a period of one (1) year thereafter. If you consent, we will continue to send marketing communications after the retention period has expired.
Please note that you may at any time opt-out from our marketing communication, in which case we will not send you any such communication (save for such communication required within the scope of us providing the services subject to the management of our products and services).

Forums, blogs and Reason's online information sharing sources

For the purpose of better understanding our users and create relevant content, each time you create or reply to a post or thread on a Reason website forum, blog, RSS or other information sharing sources, in addition to providing such online services, we may also record the forum, blog, RSS or information sharing source name and the time and date of your post or thread with your account details.

Personal data Legal basis
  • Identify data (such as name)
  • Your posts on the forum, blog, RSS or other information sharing source.
Legitimate interest. The processing is necessary in order for Reason to meet its legitimate interest in being able to better understand our users and thereby provide relevant content to our users, including sending marketing communication that is relevant to you.
Retention period: Personal data is stored for six (6) months from when the post was submitted by you.

To manage and protect our IT systems

We process personal data for the purpose of managing and protecting our IT systems, e.g. by taking backups and storing log files related to the use of our website and services.

Personal data Legal basis
  • All abovementioned personal data
Legitimate interest. The processing is necessary in order for Reason to meet its legitimate interest in protecting its IT systems and ensuring that the website, services and other systems are properly working.
Retention period: Log files are stored for 13 months from the creation of the log files. Backups are stored for various periods depending on the type of backup. Some backups may be stored indefinitely.

Establish, exercise or defend legal claims

We process personal data in order to establish, exercise or defend legal claims, e.g. if a claim is brought against Reason or if we have a claim related to our products and services.

Personal data Legal basis
  • All abovementioned personal data
Legitimate interest. The processing is necessary in order for Reason to meet its legitimate interest in being able to establish, exercise or defend legal claims and use personal data as evidence in such proceedings.
Retention period: Personal data is stored until the longest limitation period has expired, which is usually ten (10) years from when the claim arose.

Comply with legal obligations

We process personal data in order to comply with our legal obligations, such as our bookkeeping obligations.

Personal data Legal basis
  • Any of the abovementioned data that appears on accounting information, usually name, bank account number/credit card number (hashed) and transaction history.
Legal obligation. The processing is necessary in order for Reason to comply with our legal obligations.
Retention period: Personal data is stored for as long as required under applicable laws.

3.SHARING OF PERSONAL INFORMATION

Sharing your information with third parties acting as controllers

In general, Reason Studios does not sell, rent, share or otherwise disclose your personal information with third parties. Notwithstanding, in our endeavor to provide you with quality products and services, we may need to make certain exemptions to this general principle (in particular when information about you cannot be transferred in anonymous and/or in pseudonymized form). Below follows a summary of third parties with which we may share your personal data.

Recipient Purpose Legal basis
Reason group companies For internal business purposes Legitimate interest
Third-party suppliers acting as data controllers, such as credit card payment suppliers, delivery companies, fraud checking services etc. In order to provide you with our products and services. Contract
Business partners Sending newsletters from our business partners. Legitimate interest
Government bodies and law enforcement agencies Compliance with laws. Legal obligation
Professional advisors Establish, exercise or defend legal claims. Legitimate interest
Investors, professional advisors (theirs and ours) Corporate governance events, such as mergers, acquisitions, insolvency events or investments. Legitimate interest
Other users Allow you to communicate with other users, either by providing links to content uploaded by you or when you post comments in communities and on forum areas. Legitimate interest

Sharing your personal data with third parties acting as processors

For research and statistical purposes, we prepare anonymous, aggregate or generic data (including “generic” statistics) for a number of purposes outlined above. As we consider that you cannot reasonably be identified from this information, we may share it with any third-party (such as our partners, advertisers, industry bodies, the media and/or the general public). However, also in this we apply a restrictive approach in order to ensure a high level of security and safety.

Please take note that our third-party service providers, acting on our behalf, always operate only in accordance with our instructions, in line with this Privacy Policy, and are subject to appropriate confidentiality, privacy and security obligations. However, other third-party providers, such as third-party developers, generally process shared information to develop and optimize their products and services. When using third-party developer products in Reason's products and services, we recommend that you always read such third-party developer’s privacy policy and use terms before using their products or services in Reason's products and services.

Transfer of personal data outside of the EU/EEA

We are a global organization and provide our products and services to users across the globe. For the purposes explained in this Privacy Policy, your information may be transferred to our group companies (including service providers operating on our or their behalf) and other third parties in countries which may not have the same level of data protection laws as those in the country where you are located. Currently, we predominantly utilize third-party service providers, business partners and developers located in the United States of America.

For more detailed information about international information transfers to our business partners, service providers and developers outside of the EU/EEA, please contact us using the details given in the “Contact us” section below.

4. COOKIES

Reason may use technologies, such as cookies, to collect information about the pages you view, the links you click and other actions you take on Reason´s website and services. Cookies are small text files that are stored on your hard drive through your web browser.

Reason may use cookies in order to store your preferences and other information on your computer in order to save time by eliminating the need to repeatedly enter the same information, for example by remembering personal information when you use Reason´s websites, and to display your personalized content and targeted advertising on your later visits to its websites. However, the cookies used on Reason´s websites do not normally contain information that identifies you personally.

Cookies on Reason´s websites

Reason Studios uses session cookies as well as persistent cookies on its websites. A session cookie is a temporary cookie which is erased when a session is ended, i.e. usually when you close your browser, while a persistent cookie is stored in one of your browsers subfolders until deleted manually or the set duration period of the persistent cookie expires.

Reason uses cookies such as “ph_hasloggedin” in order to determine whether to show “sign up” or “log in” when prompting a user to log in, “ph_st_variants” in order to determine which version of a page to show to a user, and “ph_sessionid” in order to remember information about a logged in user.

Third-party cookies on Reason´s websites

Reason Studios also uses third-party cookies. Third-party cookies may be necessary in order for third parties to provide its services to Reason. Reason uses third-party cookies such as _ga in order to access Google Analytics data.

More information about our use of cookies can be found in Reason´s Cookie Policy.

5. CHILDREN’S PRIVACY

Subject to Reason's Terms of Service, you must be 16 years of age or older to subscribe and to use our products and services, however individuals under the age of 16 may utilize our products and services only with the involvement, supervision, and approval of a parent or legal guardian.

Any parent or guardian with queries and questions concerning personal data processing that may relate to their child should contact us by using the details provided in the “Contact us” section below.

6. YOUR RIGHTS

You have certain rights under applicable data protection legislation in relation to the personal data collected about you.

You have the right to:

  • Request access to and a copy of your personal data.
  • Request rectification of your personal data that is incorrect or incomplete.
  • Withdraw your consent to our processing of your personal data that is based on your consent.
  • Request erasure of your personal data in some circumstances, but not in cases where we, for example, are legally obligated to keep your personal data.
  • Unsubscribe from marketing communications by notifying us or clicking on an unsubscribe link in the communication.
  • Request restriction of your personal data in certain circumstances.
  • Object to the processing of your personal data that is based on our or another party's legitimate interest for reasons related to your specific situation.
  • Transfer your personal data (data portability) under certain circumstances by requesting a copy of your personal data that you have provided to us in a structured format that you can transfer to another recipient.

7. CONTACT US

If you need further assistance or would like to make a comment, you can contact us:

  • Via our online web form found on our support pages.
  • By sending a mail to Reason Studios Aktiebolag, Hornsbruksgatan 23, SE-117 34 Stockholm, Sweden.

Reason Studios Rewards Terms and Conditions

Version dated: 21 August 2019

1. Membership

Membership in Reason Studios Rewards (“the Program”) is established between you (“the Member”/”you”) and Reason Studios Aktiebolag, Hornsbruksgatan 23, SE-117 34 Stockholm, Sweden (hereinafter “Reason Studios”, “us” or “we”) and is governed by these membership terms (“Membership Terms”). Your membership is established by registering a profile on Reason Studios’s website and opting into the Program. The membership is personal, as are all rewards given within the Program which can be used only by you personally, unless specifically stated by Reason Studios. Only one membership account is permitted per person.

1.2. Membership in the Program is granted only to natural persons that have agreed to Reason Studios´s Terms of Service. If you are under the age of 18, you must have your legal guardian’s consent to join the Program. If you do not accept these Membership Terms, or the Terms of Service, you are not entitled to use the Program. Membership in the Program requires us to process your personal data. To fulfil our commitment under these Membership Terms, it is thus necessary for us to process information that relates to you as a person. By opting into the Program, you also agree to receive marketing communication relating to the Program. Reason Studios is the controller which will determine the purposes and the means of processing your personal data. All processing of personal data is conducted in accordance with the data protection principles as set out in data protection laws and regulations. Please read our Privacy Policy to learn more about how we collect and use your personal information and how to exercise your rights as a registered.

1.3. Membership in the Program is granted to one natural person per membership number, and only natural persons can become members. You must notify us in writing of any changes in your personal details that are not possible to change/add online.

1.4. Any breach of these Membership Terms or misuse of the membership, can lead to the membership being terminated immediately. Misuse may consist of illegal conduct, fraud or actions that are generally regarded as immoral or unethical. Upon such termination, all Reward Points earned but unused become null and void. Suspected criminal breach of these Membership Terms or any other committed criminal offense by the Member, may be reported to relevant authorities.

2. Program overview

2.1. The Program allows you to earn Reward Points (“Reward Points”) when (i) purchasing products in the Reason Studios Shop, (ii) registering selected products on Reason Studios’s website, and (iii) Joining the Program. Additional opportunities to earn Reward Points may apply, as Reason Studios expands the scope of the Program.

2.2. Members are able to check their Reward Points status by visiting the Rewards landing page. A member status overview will also be available on Reason Studios.se/rewards/.

3. Earning Rewards

3.1. Reward Points are earned by the Member making purchases of products from the Reason Studios Shop and from registering Reason software. You do not earn Reward Points for products that have been refunded. Reward Points may also be earned by performing selected activities as outlined from time to time by Reason Studios.

3.2. Reward Points earn rates are as set out in Appendix A and are subject to change without additional notice from Reason Studios. Current reward earn rates will be available on reasonstudios.com

3.3. Reward Points are issued once the payment transaction, registration or other eligible activity is irrevocably completed. In the case that a reward-eligible activity is refunded or reversed, the earned Rewards will also be reversed.

4. Using Reward Points

4.1. Members can exchange their Reward Points for monetary discount vouchers (“Vouchers”) via the Program’s web portal on Reason Studios’s website.

4.2. Members need to gain a certain amount of Reward Points before being entitled to exchange Reward Points for Vouchers, as set out in Appendix A.

4.3. Vouchers issued within the Program can be used as full or partial payments for purchases in the Reward Store section of the Reason Studios Shop only. Thus, Vouchers have no cash value. One Voucher only can be used per transaction.

4.4. You can use your Reward Points as soon as you have a sufficient amount of valid points and during a period of 12 months from when they were earned. After this deadline, the Reward Points become null and void. This means that Reward Points must be exchanged to Vouchers before the expiration of that period.

4.5. Vouchers are valid and can be used in the Reward Store during a period of sixty days from the date they were issued (“Issuance date”). This means that Vouchers become null and void and cannot be used in the Reward Store when more than sixty days have passed from Issuance date.

4.6. We reserve the right to determine if you earn Reward Points or not for products and services offered by us. The conditions under which you earn Reward Points are available on Reason Studios’s website.

5. Termination of membership

5.1. You can at any time request termination of your membership by contacting Reason Studios at https://help.reasonstudios.com. Once you have terminated your membership, you will no longer be able to earn or use your Reward Points. However, unused Vouchers will remain valid until 60 days have passed from Issuance date.

5.2. If you do not earn any Reward Points for 24 months, we have the right to terminate your membership without further notice provided that you have no valid useable Reward Points.

5.3. Reason Studios is entitled to terminate or replace the Program with one month’s notice. If the Program is terminated due to legislation, court orders, orders from public authorities or the like, the Program can be terminated immediately without notice and earned Reward Points will expire immediately without compensation of any kind.

5.4. You may not, wholly or partly, assign or otherwise dispose of your rights and/or obligations under these Membership Terms without our prior written consent.

5.5. To the extent permissible by local law or regulation, these Membership Terms shall be governed by and construed in accordance with Swedish law. Both parties submit, to the extent permitted by local law or regulation, to the non-exclusive jurisdiction of the district court of Stockholm to resolve any dispute that may arise out of these Membership Terms.

5.6 We reserve the right to change these Membership Terms. We will in such case well in advance and in clear terms communicate the upcoming changes, so that you can choose to terminate your membership if you do not agree to the changes. The changes may concern e.g. the rules on earning and using Reward Points and consequences for new Reward Points, points already earned and activities, or the privacy policy, i.e. how we process your personal data. The applicable Membership Terms will at any given time be available at our website.

Appendix A

Reward Earn rates and Voucher Exchange Rules

1. Reward Earn Rates

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  • You earn 5 Reward Points by Joining the Reason Studios Rewards program which requires a Reason Studios account.
  • You earn 20 Reward Points by registering Reason 11 or Reason 11 Upgrade once you have Joined the Rewards Program.
  • For the amount you spend in the Reason Studios Shop, you will receive 5% back in Reward Points for every purchase you make in the Reason Studios shop.
  • Eligible customers may also earn Reward Points through fulfilment of other activities, as set out by Reason Studios from time to time. Reward Points for these activities may vary, and will be presented by Reason Studios when the reward opportunity is introduced to the customer.

2. Voucher Exchange rules

Once you have redeemed you Reward Points for a Voucher, Vouchers can not be returned for Reward Points once they have been issued.

2.1 Once you have accumulated either 25 or 50 Reward Points, you can exchange your Reward Points for discount vouchers which can be applied in the Reason Studios Rewards Store.

  • 25 Reward Points can be exchanged for a 25 USD/GBP/EUR/CAD discount voucher
  • 50 Reward Points can be exchanged for a 50 USD/GBP/EUR/CAD discount voucher

2.2 Your discount voucher will be issued for the same currency that is displayed in the Rewards Store at the time the voucher is issued.

2.3. All vouchers that are applied to purchases in the Rewards Store must be used in full at the time of purchase.